Payments

The information on the credit card (number of the card, expiry date etc.) are forwarded automatically via a coded security system to the Paymaster without Philipp Plein International AG or any third party having any kind of access to this data. Even in the event of a possible refund, the complete credit card details cannot become known. This is why a refund is only possible on the card with which the purchase was originally made. The financial information connected with credit card transactions (number of the card, expiry date etc.) are automatically forwarded with a coded message without Philipp Plein International AG or a third party having any access to them. Except in the event of a refund on possible returns, this information will never again be used.

 

Please note that the credit card account is directly debited but the payment is under review by our service provider. We are not allowed to send out the order until the payment is verified.

 

Please be also aware that with credit card payments the billing address and the delivery address must be both either within or outside EU.

 

Online security

www.plein.com uses the security software SSL (Secure Socket Layer). This is an asymmetrical encoding method in the Internet that protects your credit card data from being overheard or manipulated whilst your credit card data is being transmitted. It is therefore impossible for any unauthorized person to read this data whilst it is being transferred in the Internet

With PayPal, when selecting this option at checkout, you will be directed to the PayPal website to 'log in' and review the amount shown before clicking on 'pay now'. Once you complete the transaction, you will be redirected to plein.com

 

Please be aware that with PayPal payments we are only allowed to send the orders to the PayPal address. For this reason, you need to make sure that the delivery address

and the PayPal address are the same, otherwise we will have to cancel your order.

With cash on delivery, you will pay the amount due in cash directly to the driver. Delivery is carried out by Pony Express and CSE courier services.

Moscow (within the MKAD): The amount on one invoice should not exceed 500 000 rubles

Moscow region and cities of Russia: The invoice limit depends on the region of the delviery. For more details, please contact our customer support team

Please note!

If the value of your order exceeds the above limits, the order will be split into several shipments, which may be delivered at different times.

Cash on delivery payment method is not available in all locations.

If you need advice, please contact our customer service and we will be happy to answer all your questions:

Phone: +7 495 252-10-11

Working hours: from 10-00 to 22-00 Moscow time

If you want to use this payment term, please contact our Customer Care.